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Unreliable.

I was promised a phone appointment at 13:30. It’s now 14:22 - still no call.
I called her office at 13:55 to confirm my phone appointment and ask why I haven’t been called. This rude receptionist could not be bothered to talk to me and just said to me:
“Just wait. Just wait. She will call.” No apologies or explanations whatsoever.
14:24 - nearly an hour since the scheduled phone appointment. STILL. NO. CALL.